Return & Refund Policy

We want you to be fully satisfied with your purchase. If that is not the case, we are here to help you. You can return your item(s) within 14 days of delivery for a refund, exchange, or store credit. Please note that we only accept returns for items that are unused, resalable condition and in the original packaging. We reserve the right to refuse any return that does not meet these criteria.

You can send the item to the following address:

Atelier Lily
Kamerdalseberg 11
3825 CM Amersfoort

Please include your name and order number. Once the item has been received, the refund will be processed.

The buyer is responsible for paying the shipping costs for the return. We recommend using a traceable shipping service to ensure that your return is delivered. Your return will not be accepted in the following cases:

  • The item is damaged by the user.
  • The original packaging is missing. 

If your returned item(s) meet our criteria, we will refund your money, exchange your item, or provide a store credit within 7 business days of receiving your return. If you have any further questions or comments about our return policy, please do not hesitate to contact us. We are here to help!  

Atelier Lily | Born in the Netherlands

Atelier Lily is a high-end childrenswear label with a soulful spirit. Inspired by her children, Indigo and Lily, founder Danielle Franken dreamed of more than just clothing. After spending countless hours behind the sewing machine for her own little ones, she envisioned a label rooted in quality—strong designs and natural fabrics created to be cherished and passed down through generations.

Artistry & Handmade Details

Every piece begins as a personal vision, hand-drawn by Danielle herself. We specialize in the rich, tactile textures of (hand) embroidery, artisanal blockprinting, and delicate crochet work. By combining professional pattern making with the soul of these traditional hand-finished techniques, we create garments that are truly unique.

Mindfulness & Partnership

In a world dominated by fast fashion, we choose a path of intention. We maintain a close and dedicated collaboration with our factory, ensuring that every garment is crafted with love, fair practice, and mutual respect.

Our commitment to sustainability is woven into the premium, natural fabrics we handpick for their durability. From the first sketch to the final stitch, we ensure our impact on the world is as gentle as the clothes we create.