Shipping Policy

All orders undergo a processing period before shipping, typically lasting 1-3 business days. Once your order has been shipped, you will receive a notification with full tracking information. It may take 10 to 20 business days to receive your order, although delivery time may vary depending on your country and the product's location.

If you have any questions or concerns about your order, please do not hesitate to contact us. Orders can be canceled if they have not been processed and shipped. However, once the order has been processed, it can no longer be canceled.

To ensure your order is delivered to the correct address, please make sure to provide the accurate shipping information. We cannot be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer is responsible for any additional shipping costs for shipment to the correct address.

If you have any other questions or concerns regarding shipping and delivery, feel free to contact us at contact@atelierlily-kids.com. We strive to ensure that your order arrives on time and in excellent condition.